Same-day delivery is becoming an increasingly popular choice for U.S. consumers and online businesses alike. With the U.S. same-day delivery market anticipated to surge by over 12% between 2023 and 2028, it’s clear that customers are appreciating the swift service. 

In fact, 36% of U.S. online shoppers have already chosen this speedy delivery option. For online businesses, offering such a service can be a game changer; it has been seen to 2X the conversion rates. 

Let me share the most crucial same day delivery statistics you should be aware of right away. 📦🚀📈

Same Day Delivery Statistics & Facts: The Key Data

  • Online shoppers using same-day delivery increased by 50% from 2020 to 2021.
  • 88% of consumers are willing to pay for same-day delivery.
  • Same-day delivery can result in a 2X increase in conversion rates for online businesses.
  • 36% of U.S. online shoppers opted for same-day delivery, as per latest data.
  • More than 25% of shoppers would abandon a cart online if same-day shipping wasn’t available.
  • 80% of shoppers want same-day shipping, and 61% want faster.
  • Online retailers can boost their competitive advantage by over 85% by offering same-day delivery.
  • 49% of shoppers say same-day delivery makes them more likely to shop online.
  • 51% of retailers already provide same-day shipping, with another 65% planning to do so within the next two years.
  • US same-day delivery is worth around USD 8 billion and is expected to grow by over 12% from 2023 to 2028.

Source: (Retail Touch Points, Elite EXTRA, Invesp, Digital Commerce 360, GlobeNewswire, Sales Lion.)

More Data: Free Shipping Statistics, Package Theft Statistics

88% of Consumers Ready to Pay Extra for Same-Day Delivery

Important takeaway:

Emphasize same-day delivery serviceThe majority of consumers demonstrate a clear preference for immediate gratification.
Leverage pricing for same-day deliveryConsumers show a readiness to bear added costs for speedier delivery.
Consider expansion of delivery infrastructureAccelerated delivery needs could necessitate additional logistics support.
Improve marketing for same-day deliveryHigh consumer willingness to pay indicates an opportunity to enhance promotion strategies.

Source: Retail Touch Points

Same-Day Delivery Bolsters Retailer Competitive Edge by 85%

Important takeaway:

Prioritize same-day delivery servicesAn edge in competition is a substantial business growth incentive.
Devise unique selling proposition around same-day deliveryEffective differentiation can be achieved through fast delivery.
Invest in efficient, scalable delivery systemsThe competitive advantage hinges on the ability to sustain the service.
Enhance customer communication about same-day deliveryTransparent, timely information can reinforce competitive positioning.

Source: Elite EXTRA

Over Half of Retailers, 51%, Now Offer Same-Day Delivery

Important takeaway:

Join the trend of same-day deliveryMore than half of retailers already provide this service.
Monitor competitors’ delivery strategiesKeeping up with market trends is critical to remain competitive.
Prioritize customer expectationsAs consumers get used to same-day delivery, not offering it could be a disadvantage.
Distinguish delivery service from othersAs the service becomes more common, innovative ways to stand out become crucial.

Source: Invesp

In February 2021, 36% of U.S. Online Shoppers Opted for Same-Day Delivery

Important takeaway:

Understand demand for same-day deliveryOver a third of online shoppers express immediate service preference.
Target U.S. market with same-day deliveryEvident demand in this demographic can drive focused strategies.
Cater to urgency of online shoppersRapid fulfillment could enhance customer satisfaction and retention.
Promote same-day delivery activelyAwareness and utilization can be increased with effective marketing.

Source: Digital Commerce 360

Same-Day Delivery Market Expected to Soar to $6.43 Billion in 2022

Important takeaway:

Exploit growing same-day delivery marketForecasted growth indicates a promising business opportunity.
Plan for expansion of delivery servicesGrowth prediction underscores the importance of scalability.
Consider investment in delivery technologyTo keep pace with market growth, tech investment is key.
Foresee increased competitionGrowth can attract more players, necessitating a distinct strategy.

Source: GlobeNewswire

36% of Online Shoppers Prefer Web-Only Merchants for Same-Day Delivery

Important takeaway:

Strengthen web-only merchant same-day deliveryA significant portion of shoppers are already using this service.
Promote web-only merchant benefitsDifferentiation can be achieved by highlighting unique advantages.
Enhance web platform for easier orderingA seamless user experience can increase utilization of this service.
Develop efficient logistics for web-only operationsThe logistics backbone is crucial for the success of same-day delivery.

Source: Digital Commerce 360

80% Shoppers Demand Same-Day Shipping; 61% Seek Even Faster Services

Important takeaway:

Improve speed of shipping servicesHigh demand for same-day shipping underlines urgency.
Explore options for faster-than-same-day deliveryA sizeable number of consumers desire even quicker service.
Communicate shipping speed clearly to customersTransparency can boost consumer satisfaction and loyalty.
Invest in robust, agile logistics networkFast shipping relies heavily on a competent logistical infrastructure.

Source: Sales Lion

49% of Shoppers More Likely to Shop Online Due to Same-Day Delivery

49% of shoppers say that same-day delivery makes them more likely to shop online

Important takeaway:

Integrate same-day delivery to boost online salesSwift delivery could significantly influence online shopping behavior.
Publicize same-day delivery optionEffective promotion can ensure shoppers are aware of the service.
Analyze customer preferences regularlyStay abreast of changes in shopping habits to adapt services accordingly.
Consider partnership with reliable courier servicesOutsourcing can help meet the high demand for same-day delivery.

Source: Invesp

Lack of Same-Day Shipping Deters Over 25% of Online Shoppers

Important takeaway:

Mitigate cart abandonment with same-day shippingOffering rapid shipping can significantly reduce lost sales.
Clearly communicate shipping options at checkoutTransparency at the point of purchase can retain potential customers.
Review and update shipping policiesRegular assessment ensures alignment with customer expectations.
Invest in real-time inventory trackingEffective stock management aids in maintaining reliable shipping services.

Source: Invesp