Voice Commerce Statistics & Trends (Updated)

Voice commerce has been making waves in the e-commerce sector. In just the last two years, its growth has shot up by 321.74%.

And if you think that’s impressive, projections suggest that by 2024, voice commerce will surpass the $30 billion mark, showing a 54.63% jump from its 2023 figures.

Let me share the most crucial voice commerce statistics and trends you should be aware of right away. 📈🗣️.

Voice Commerce Statistics: The Key Data

Voice commerce growth has increased by 321.74% in just last two years (2021-2023).
In 2024, voice commerce is expected to grow by 54.63%.
Voice commerce transactions are expected to increase from 4.6 billion USD in 2021 to 19.4 billion USD in 2023.
22% of consumers make purchases directly through voice, and 17% have used it to reorder items.
71% of consumers prefer voice-placed queries rather than typing them.
Over 45 million US consumers used voice technology during their online shopping experience in 2021, a 120% increase from 2018.
51% of those who shop via voice use it to research products.
60% of US e-commerce shoppers say they make daily or weekly purchases using their home voice smart assistants.
On average, 80% of consumers who have made purchases with voice assistants are satisfied with their experience.
By mid-2022, more than 27% of US consumers were using voice assistants to make online payments.

Sources: (Pwc, palo creative, Juniper Research, Omniaretail, ReadyCloud, Statista)

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